# General questions

> Short answers about the online store builder — what it is, who it is for, what you need, domains, design, speed and support.

Product: NijeesWeb online store builder · Source: https://www.nijeesweb.com/docs/ecommerce/faq/general · Updated 2026-10-06

### What is the NijeesWeb online store builder?
A no-code platform for opening an online shop in India. Choose a plan and you get a complete store on your own domain — products, cart, checkout, payments, GST invoices, shipping and returns built in — which you manage from an admin panel.

### Do I need to know coding?
No. Products, pages, design, payments and shipping are all set up in forms and a drag-and-drop page builder. Custom CSS and JavaScript are there if you want them, never required.

### Who is it for?
Indian brands and shops selling physical products — fashion, jewellery, home goods, food, crafts — and wholesalers who want a catalogue with enquiries instead of prices.

### What do I need to start?
A domain name (or a free address on nijees.in), a way to pay for your plan (UPI, card or net banking), and your products' names, photos and prices. To take online payments you also need an account with a payment gateway such as Razorpay or PhonePe; cash on delivery needs nothing.

### Can I use my own domain?
Yes. Add two DNS records at your registrar and your store opens on your domain with a free SSL certificate. See [Connect your domain](https://www.nijeesweb.com/docs/ecommerce/getting-started/connect-your-domain).

### Is there a free trial?
No. Every new store starts with sample products, pages and settings, so you see a complete shop the moment it is created.

### Does it work on phones?
Yes. Your storefront adapts to phones and tablets, and the page builder lets you preview and adjust each screen size. The admin panel also works on a phone, though it is easiest on a computer.

### Can I sell in other languages and currencies?
Yes — as many languages and currencies as you need, with automatic translation and live exchange rates. See [Languages](https://www.nijeesweb.com/docs/ecommerce/settings/languages) and [Currencies](https://www.nijeesweb.com/docs/ecommerce/payments/currencies).

### Where is my store hosted?
On servers in Mumbai, over HTTPS with a free SSL certificate.

### Is the store builder the same as the NijeesWeb website builder?
No. They are separate products with separate accounts and plans. The [website builder](https://www.nijeesweb.com/docs/website) is for websites without a shop; the store builder is for selling online.

### How do I get help?
These docs answer most questions — search with `/` or `Ctrl` + `K`. Otherwise, [contact support](https://www.nijeesweb.com/contact?topic=support).