# Forms and form enquiries

> Build contact, bulk-order and feedback forms, put them on your pages, and read the entries — which are also emailed to you.

Product: NijeesWeb online store builder · Source: https://www.nijeesweb.com/docs/ecommerce/marketing/forms-and-enquiries · Updated 2026-10-06

Forms collect messages from visitors: *Contact us*, *Ask for a bulk quote*, *Request a custom size*. Every entry is saved in your admin and emailed to you.

![Forms](https://www.nijeesweb.com/marketing/img/docs/ecommerce/admin/forms-1200.webp "Forms: the starter store's Contact Form")

## Build a form

1. Go to **Forms → Forms** and select **Add New**.
2. Give it a **Title** — *Bulk order enquiry*.
3. Select **Add Field** for each question. In **Field Settings** choose:
   - **Type** — **Text**, **Email**, **Large Text**, **Number**, **Checkbox**, **Select**, **Radio** or **Date**;
   - **Placeholder** — the hint inside the box (optional);
   - **Mandatory Field** — the visitor must fill it in;
   - **Options** — for Select, Radio and Checkbox, with **Add Option**.
4. Drag fields into order. Leave **Status** on **Active** and save.

## Put it on a page

Add the **Form** element in the [page builder](https://www.nijeesweb.com/docs/ecommerce/design/page-builder) and choose the form. Its look comes from **Design → Form**.

## Read the entries

- **By email** — each entry is emailed to the **Email To Receive Updates** set in **Settings → Business**. See [Notifications](https://www.nijeesweb.com/docs/ecommerce/settings/notifications).
- **In the admin** — **Forms → Form Enquiries** lists every entry with its date; open one to read it. If your store is in several languages, an entry also says which language the visitor wrote in.

![Form entries](https://www.nijeesweb.com/marketing/img/docs/ecommerce/admin/form-enquiries-1200.webp "Form Entries: every message sent through your forms")

## Keep spam out

Switch on Google reCAPTCHA for forms in **Settings → Spam**. See [Spam protection](https://www.nijeesweb.com/docs/ecommerce/settings/spam-protection).

## Common questions

### I am not getting the emails
Check **Email To Receive Updates** in **Settings → Business**, and your spam folder. Entries are always saved under **Form Enquiries** even if an email does not arrive.

### Are orders emailed too?
No — only form entries are emailed. Orders appear under **Orders**; enquiries from a catalogue store under **Enquiries**.