# Connect Shiprocket

> Live courier rates at checkout and automatic shipments — create a Shiprocket API user, set your pickup location, choose couriers, markup and automation, and test a rate.

Product: NijeesWeb online store builder · Source: https://www.nijeesweb.com/docs/ecommerce/shipping-tax/shiprocket-setup · Updated 2026-10-06

[Shiprocket](https://www.shiprocket.in) connects you to dozens of Indian courier companies through one account. Connected to your store, it does two things:

1. **Prices delivery at checkout** — the real courier rate from your pickup pincode to the customer's, instead of fixed weight slabs, and refuses pincodes no courier serves.
2. **Creates shipments for you** — once an order is confirmed, it can create the Shiprocket order, book the courier (AWB) and request pickup automatically.

![The Shiprocket screen](https://www.nijeesweb.com/marketing/img/docs/ecommerce/admin/shiprocket-1200.webp "Configuration → Shiprocket: API credentials, pickup location and delivery partners")

## Before you start

In your Shiprocket account:

- Complete KYC and add money to your Shiprocket wallet.
- Add your **pickup address** under **Settings → Pickup Addresses**, and note its **nickname** (such as *Primary*).
- Create an **API user** under **Settings → API → Configure**. It has its own email and password — **it is not your dashboard login**.

## 1. API credentials

1. In your admin, go to **Configuration → Shiprocket**.
2. Switch on **Enable Shiprocket**.
3. Enter the **API email** and **API password** of the API user.
4. Select **Test connection**.

A saved password shows as *Saved — leave blank to keep*.

## 2. Pickup location

- **Pickup location nickname** — select **Fetch** to load your Shiprocket pickup addresses and choose one, or type its nickname exactly.
- **Pickup pincode** — the pincode of that address. Rates are calculated from here to the customer's pincode.
- **Channel ID** *(optional)* — leave blank for Shiprocket's default custom channel.

## 3. Delivery partner

Select **Fetch couriers from Shiprocket** to load the couriers on your account, then choose a **Selection mode**:

- **Any courier** — the cheapest courier that serves the pincode is picked for every order.
- **One specific partner** — always the same courier. Orders to pincodes it does not serve are refused.
- **Selected partners** — the cheapest of the couriers you tick.

Also:

- **Honour Shiprocket's recommended courier** — use Shiprocket's recommendation when it gives one, or always pick the cheapest.
- **Shipping mode preference** — **No preference**, **Surface only** or **Air only**.

![Delivery partner options](https://www.nijeesweb.com/marketing/img/docs/ecommerce/admin/shiprocket-3-1200.webp "Delivery partner: any courier, one partner, or selected partners — and what the customer is charged")

## 4. What the customer is charged

- **Markup** — **Charge the courier rate as-is**, **Add a flat amount** or **Add a percentage** to cover packing.
- **Round up to the rupee** — ₹63.40 becomes ₹64.
- **Cash on Delivery: Pass COD collection fee to the customer** — add the courier's COD fee to COD orders, or absorb it yourself.
- **Refuse orders to pincodes no courier serves** — block checkout with an error, or allow the order anyway.
- **If Shiprocket is unreachable** — **Fall back to my weight slabs** (keeps checkout working during an outage), or show an error.
- **Cache rate quotes for (seconds)** — 900 by default; avoids asking Shiprocket again on every keystroke at checkout.

Your **Free Shipping** rules in Settings still apply on top: when they are met, delivery is free whatever the courier charges.

## 5. Parcel defaults

Used only for a product variant with no weight or size of its own: **Default weight (kg)**, **Minimum billed weight (kg)** and default **length**, **breadth** and **height** (cm). Product weights are entered in grams and converted to kg for Shiprocket.

![Charges and parcel defaults](https://www.nijeesweb.com/marketing/img/docs/ecommerce/admin/shiprocket-4-1200.webp "COD fee, unserviceable pincodes, outage fallback, caching and parcel defaults")

## 6. Automation after an order is placed

Runs once the order is confirmed — straight away for cash on delivery, on successful payment for prepaid:

- **Create the Shiprocket order automatically** — or create it by hand from the order page.
- **Book the AWB automatically** — the AWB is saved as the order's tracking code and the customer gets a tracking link.
- **Request pickup automatically** — or request it by hand.

## 7. Use Shiprocket for prices

The Shiprocket screen shows *Shiprocket is on, but it is not pricing your checkout yet* until **Settings → Shipping → Shipping Values** is switched to **Quoted by Shiprocket** (off). **Shipping: Charge for delivery** must also be on.

## 8. Test a rate

At the bottom, the **Rate tester** quotes a delivery pincode without placing an order. Save your settings first, then enter a **Delivery pincode**, the **weight** and **dimensions**, and an **Order value** for the COD fee. You see each courier's **Freight**, **COD fee**, what the **Customer pays** (with your markup and rounding), the delivery time and which courier would be used.

> [!TIP]
> Couriers bill on **volumetric weight** — length × width × height ÷ about 5,000 — when it is higher than the actual weight. A large, light parcel costs far more than its weight suggests, so enter real dimensions on your products.

Next: [Ship orders with Shiprocket](https://www.nijeesweb.com/docs/ecommerce/shipping-tax/ship-orders-with-shiprocket).