Limits and file types

What your plan allows#

Add-ons add to these numbers, and a website can be given its own limits by our team. Your website admin's Dashboard shows each limit and how much of it you use; the account dashboard shows the same on each website's card.

• Pages counts every page, active or inactive.
• Sections on each page is how many sections (rows) one page can have. Unlimited means exactly that.
• Images / videos in each gallery is per gallery: every image gallery can hold that many images.
• Storage is everything you upload — the media library, gallery pictures, videos, PDFs and logos. Uploads are counted at the size you upload them (images then shrink when they are converted to WebP).
• At a limit, nothing is deleted. The Add button shows a lock and says why, and you can make room or get more.

When your website is over a limit#

A website can hold more than its plan allows — after a move to a smaller plan, when an add-on ends, or when a limit is lowered. Nothing is deleted. In each list, the first ones stay on and the rest are switched off:

In the admin lists, something the plan switched off shows Off — plan limit with a lock, instead of Active or Inactive.

You choose which ones stay on. Drag the one you want higher, into the first ones of its list: it switches on, and the one it pushes past the limit switches off. Dragging a page to the very top also makes it your home page. While something is past the limit, its status button cannot switch it on — the message says how far up it has to go.

They come back on by themselves as soon as there is room — when you delete one, buy an add-on or upgrade. Only what the plan switched off comes back: anything you switched off yourself stays off.

Uploads#

Accepted file types#

Not accepted, for security: SVG and TIFF images, scripts, archives and executables. A file name must not contain extra dots (photo.final.jpg → photo-final.jpg).

Content#

Sign-in and forms#