Cancellation and refunds

Cancelling#

Because plans never renew automatically, there is nothing to cancel to avoid a future charge. Simply don't renew: at the end of the year the website goes offline, and nothing more is charged.

To have your website or account deleted sooner, email support@nijeesweb.com from your account's email address.

Refunds#

Refunds are covered by our refund policy. In short, you always get your money back if:

• you were charged twice for the same purchase;
• you were charged but your website was not created;
• a fault on our side meant the service could not be provided.

Ask for a refund#

Email support@nijeesweb.com with:

• your website's domain or website ID,
• the date and amount,
• the payment reference (starting SUB, REN or UPG), if you have it,
• what went wrong.

Approved refunds go back to the original payment method through PhonePe; banks usually take 5–7 working days to show it.

Money taken, but the payment shows as failed#

This is usually reversed automatically by your bank or PhonePe within a few working days. If it isn't, contact us with the details above.