From a free account to a live online store taking orders — every step, every field, every screen.
All 9 guidesOnline store docs
How can we help?
Open and run your online store: products, payments, shipping, GST invoices, orders, returns — and the fix for every error message. With screenshots, short videos and FAQs.
Start here
Browse by topic
Add products with sizes and colours, prices, stock, photos and videos; organise them into categories and brands.
All 10 guidesTake money online with Razorpay, PhonePe, Cashfree, PayU, CCAvenue, Paytm, Stripe or PayPal — or cash on delivery and bank transfer.
All 12 guidesGST rates and HSN codes, delivery pincodes, weight-based shipping charges, free shipping and Shiprocket.
All 7 guidesFind, update and ship orders; print GST invoices and labels; handle cancellations, returns, exchanges and refunds.
All 8 guidesHow shoppers sign in and check out, what they see in their account, and the people who can run your store.
Coupons, banners, the blog, galleries, product videos, testimonials, FAQs and forms.
All 8 guidesPages and the page builder, your theme, product and category cards, the design library, header, menus and footer.
All 11 guidesBusiness details, logo, notifications, WhatsApp button, cookie bar, analytics, spam protection, languages and SEO.
All 7 guidesYour account on the platform, plan payments, renewals, upgrades and running more than one store.
All 7 guidesEvery error message you or your customers might see — what it means and exactly how to fix it.
All 11 guidesShort answers to the questions store owners ask most.
Glossary, order and return statuses, limits and supported file types.
Try “add a product”, “Razorpay”, “Shiprocket” or “GST invoice”.