Accordions and FAQs

An accordion is a list of questions whose answers open when tapped — perfect for FAQs. You build an accordion once and show it on pages and products.

Create an accordion#

1. Go to Accordions / FAQs and select Add New.
2. Give it a Title — Saree FAQs, Delivery & returns — and leave Status on Active. Select Submit.

Add questions#

1. On the accordion's row, select the list button to open its items, then Add New.
2. Title — the question: How long does delivery take?
3. Content — the answer.
4. Select Submit. Repeat, and drag items into order.

Show it#

• On a page — add the Accordion element in the page builder and choose the accordion.
• On a product — on the product form, under Extras, choose it in Accordion/FAQ. Many products can share one — all your sarees can show Saree FAQs.

How accordions look comes from Design → Accordion. See Design library.

What to answer#

The questions customers ask you on WhatsApp are the ones to answer here: delivery time to their city, cash on delivery, returns and exchanges, sizes and fit, fabric care, gift wrapping.

The starter store includes two sample FAQ blocks (Fashion 1 FAQs, Fashion 2 FAQs) — edit them or delete them.