Selling and orders

How many products can I add?#

As many as you need. Each product can have any number of variants (sizes, colours), each with its own price, stock and weight.

Can I sell products with sizes and colours?#

Yes. Set up attributes such as Size and Colour once, then give each product the variants it comes in. See Variants and stock.

Does stock update by itself?#

Yes. Cash-on-delivery and bank-transfer orders take stock when placed; online payments when confirmed. Cancellations and returns put it back when your returns policy says so.

Will I get an email when someone orders?#

Not yet — your store does not send order emails. Check the Dashboard and Orders; your payment gateway emails you for each online payment. See Notifications.

Do customers get an order confirmation email?#

Not yet. They see the confirmation page, and their order — with status and tracking — in their account (guests through /guest/access).

Can I print GST invoices?#

Yes — tax invoices with CGST/SGST or IGST, numbered per financial year, plus delivery challans and 4×6 or A4 shipping labels, one at a time or in bulk. See Invoices and labels.

Can customers return or exchange products?#

Yes, if you allow it. You set the windows, who pays return shipping, restocking fees, and how refunds are paid; customers request returns from their order. See Returns policy.

Can customers buy without an account?#

Yes — guest checkout is on for every store. Guests can look up their orders later at /guest/access. Coupons and store credit need an account.

Where do I see my customers?#

Clients → Clients lists customers with accounts; guest orders show the customer's details in Orders.

Can I hide prices and take enquiries instead?#

Yes — catalogue mode shows products without prices and collects enquiries. Ask support to switch it on. See Catalogue mode.

Can staff help run the store?#

Yes. Give each person their own admin login under Users. Every admin can do everything, so add only people you trust.

Can I export my orders?#

Yes — to Excel or PDF, filtered by date, customer, product, status and more. See Print and export.