GST and taxes

GST in your store works in three places: the tax rates you can choose from, the rate and HSN code on each product, and your GST details printed on invoices.

1. Your tax rates#

Configuration → Taxes lists the GST percentages you can pick on a product. The starter store has 0%, 5%, 9% and 18%.

To add one — say 12% — select Add New, enter 12 as the Value, leave Status on Active, and select Submit. Delete rates you never use so nobody picks them by mistake.

2. A rate and HSN code on every product#

On the product form, open Tax:

• Tax — the product's GST rate.
• HSN Code — the product's HSN (or SAC) code, printed on the invoice and in the HSN-wise tax summary.

3. How tax is charged#

Prices you enter are before GST. At checkout, each item's tax is its selling price × quantity × its rate, and the cart shows it as a separate Tax line:

A coupon discount is taken off the subtotal; the tax is worked out on the item prices. Each order keeps the rate it was charged at, so changing a product's rate later never changes old invoices.

Want customers to pay a round figure including GST? Work backwards: for ₹1,000 including 18% GST, enter 847.46.

4. Your GST details on invoices#

Orders → Invoices & Labels holds what your tax invoice prints:

• GSTIN — leave it blank if you are not GST-registered; invoices then print as a plain Invoice.
• PAN — read from your GSTIN when left blank.
• State — your registered state. When the customer's delivery address is in the same state, the invoice splits the tax into CGST + SGST; otherwise it charges IGST.
• HSN-wise tax summary — switch on to print the summary table GST asks for.

See Invoices and labels.

Common questions#

Can different products have different rates?#

Yes — that is what the rate on each product is for. A cart with a 5% item and an 18% item charges each at its own rate.

Is GST charged on shipping?#

No. The tax line covers the products only; the shipping charge is added as it is.

I am not registered for GST. What do I do?#

Give every product the 0% rate and leave GSTIN blank under Invoices & Labels. Your invoices print as a plain Invoice, with no tax.

Are taxes charged to customers abroad?#

Yes — the same rates apply to every cart. If you export, ask your accountant whether you should sell abroad at 0%, and set up your currencies and rates accordingly.