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Sign in to your store

Open yourdomain/login, sign in with the admin email you chose, and find your way to the admin panel — plus the one-time code option and password reset.

Updated 2 min read Markdown

Your store's admin panel lives on your store's own domain. Admins and shoppers use the same sign-in page; what you see after signing in depends on the account.

Step by step#

  1. Go to https://yourdomain/login — for example https://www.ashafashion.in/login.
  2. Enter the admin email you chose on the set-up page. It may be different from your store account's email.
  3. Enter the admin password and select Sign in.
  4. You land on the admin Dashboard at /admin/dashboard.
The store's sign-in page
The sign-in page is on your store's own domain, shared by admins and shoppers

Tick Keep me signed in on your own computer to stay signed in between visits. Never tick it on a shared computer.

Sign in with a one-time code#

Forgot your password but have your email? Select Use a one-time code on the sign-in page, enter your admin email, and a 4-digit code is emailed to you. Type it in to sign in.

  • The code is valid for 5 minutes.
  • You can ask for a new code after 30 seconds.
  • After 5 wrong tries the code stops working — request a new one.

After signing in with a code you land on your store's home page; go to /admin/dashboard to reach the admin panel.

Reset your password#

  1. On the sign-in page, select Forgot password?
  2. Enter your admin email and send the reset link.
  3. Open the email, choose a new password (at least 4 characters — we recommend 10 or more) and type it twice.

The reset email comes from your store. If it does not arrive within ten minutes, check spam and promotions folders, or use a one-time code instead.

Signing out#

Use Logout in the admin panel's menu, or go to yourdomain/logout.

If you cannot sign in#

Message What to do
These credentials do not match our records. Check you are using the admin email (not your store account email) and the right password. Check Caps Lock.
429 Too Many Requests More than 20 attempts came from your connection in a minute. Wait a minute.
419 Page Expired The page sat open too long. Reload it and sign in again.
Your subscription has expired page The store's plan has ended. Renew it from your store account.

Every case is covered in Admin sign-in problems.

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