- Online store builder
- Getting started
- First sign-in
Sign in to your store
Open yourdomain/login, sign in with the admin email you chose, and find your way to the admin panel — plus the one-time code option and password reset.
Your store's admin panel lives on your store's own domain. Admins and shoppers use the same sign-in page; what you see after signing in depends on the account.
Step by step#
- Go to
https://yourdomain/login— for examplehttps://www.ashafashion.in/login. - Enter the admin email you chose on the set-up page. It may be different from your store account's email.
- Enter the admin password and select Sign in.
- You land on the admin Dashboard at
/admin/dashboard.
Tick Keep me signed in on your own computer to stay signed in between visits. Never tick it on a shared computer.
Sign in with a one-time code#
Forgot your password but have your email? Select Use a one-time code on the sign-in page, enter your admin email, and a 4-digit code is emailed to you. Type it in to sign in.
- The code is valid for 5 minutes.
- You can ask for a new code after 30 seconds.
- After 5 wrong tries the code stops working — request a new one.
After signing in with a code you land on your store's home page; go to /admin/dashboard to reach the admin panel.
Reset your password#
- On the sign-in page, select Forgot password?
- Enter your admin email and send the reset link.
- Open the email, choose a new password (at least 4 characters — we recommend 10 or more) and type it twice.
The reset email comes from your store. If it does not arrive within ten minutes, check spam and promotions folders, or use a one-time code instead.
Signing out#
Use Logout in the admin panel's menu, or go to yourdomain/logout.
If you cannot sign in#
| Message | What to do |
|---|---|
| These credentials do not match our records. | Check you are using the admin email (not your store account email) and the right password. Check Caps Lock. |
| 429 Too Many Requests | More than 20 attempts came from your connection in a minute. Wait a minute. |
| 419 Page Expired | The page sat open too long. Reload it and sign in again. |
| Your subscription has expired page | The store's plan has ended. Renew it from your store account. |
Every case is covered in Admin sign-in problems.
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