Delivery pincodes

Configuration → Pincodes is the list of places you deliver to. Customers use it twice: the Check Availability box on product pages, and at checkout, where the delivery address's pincode is checked before they can place the order.

Add one pincode#

1. Go to Configuration → Pincodes and select Add New.
2. Enter the Pincode, leave Status on Active, and select Submit.

Import many at once#

Delivering across a city or the whole country means thousands of pincodes. Import them:

1. Go to Configuration → Pincodes and select Import.
2. Choose the Import Mode:
   • Import through text — paste pincodes, one per line.
   • Import through CSV — upload a CSV file. A single column of pincodes is fine, and a header row is okay.
3. Free shipping on these pincodes above specific amount — Yes marks all of them for free shipping (see below).
4. Leave Status on Active and select Submit.

Spaces and other characters are stripped, repeated pincodes are imported once, and pincodes already in your list are skipped — so you can safely import an updated file again. The message tells you how many were added and skipped.

Stop delivering somewhere#

Set the pincode to Inactive (or delete it). Customers there can no longer order.

Free shipping on some pincodes#

To offer free delivery only in your own city, for example:

1. Mark those pincodes with Free shipping (when adding them, or importing them with Yes).
2. In Settings → Shipping, switch on Offer free delivery and set Free Shipping Areas to Specific pincodes.
3. Set the Free shipping above amount under Currencies (0 for always free).

See Free shipping.

With Shiprocket#

When Shiprocket supplies your rates, Shiprocket decides which pincodes can be delivered to, from the couriers on your account — you do not need to keep a list. Your list is still used as a back-up if Shiprocket cannot be reached. See Shiprocket setup.